Frequently Asked Questions

Everything you need to know about our premium scrubs and medical apparel.

What is the Jaanuu return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that items marked as Final Sale cannot be returned or exchanged.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. Our scrubs are designed with various fits—from slim to relaxed—so we recommend checking your measurements against our chart for the best fit.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for those who need their uniforms sooner.

Are Jaanuu scrubs antimicrobial?

Many of our fabric technologies, such as our FUSEryx™ and SPINryx™ blends, feature antimicrobial finished properties to help reduce odors and prolong the life of the garment.

Do you offer group discounts for medical offices?

Yes, we have a dedicated Group Orders program for teams of 10 or more. This includes tiered discounting and options for custom embroidery of your clinic’s logo.

How should I care for my scrubs to prevent fading?

To maintain color vibrancy and fabric integrity, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid using bleach or fabric softeners.