Returns & Exchanges

We want you to feel confident and comfortable in your Jaanuu scrubs, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Our streamlined process ensures that finding your perfect fit is completely stress-free.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label, which will be emailed to you immediately for easy printing at home.

3

Package Your Scrubs

Place your items in their original packaging if possible, ensuring all tags are attached, and securely affix the prepaid label to the outside.

4

Drop Off and Refund

Hand your package to the designated carrier; once we receive and inspect your items, we will process your refund or ship your new exchange items within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing